Voted Best Spa in Texas!

Since we opened in 2011, TripAdvisor has been our preferred hub for reviews and testimonials from our local and visiting clients. TripAdvisor is the global resource for travelers to research hotels and attractions in destination cities all over the world. Over the years, we have racked up a whopping 52 reviews on our TripAdvisor Page. The 50 five star reviews and 2 four star reviews qualified us for TripAdvisor’s Certificate of Excellence in 2014.

Also in 2014, our ranking amongst other local attractions rose to “#1Thing To Do In Marble Falls”. Today, as I was checking my inbox, my jaw dropped. I am still in shock. I can’t believe the words I am about to type.

The Marble Falls Massage Therapy Center is currently the “#1 Spa in Texas” according to TripAdvisor. 

Number One Spa. Highest user satisfaction rating in all of Texas. Better than the elite, upscale spas of Houston, Dallas, Austin, even Horseshoe Bay – at a fraction of the price!

It is important to understand that these rankings are determined based on overall reviews of 1-5 stars. There are hundreds of spas in Texas with MORE reviews than the MFMTC, but 2 and 3 star reviews brought their overall average below ours.

I would first like to thank the dedicated staff of the Marble Falls Massage Therapy Center for their consistent delivery of excellent bodywork, for their undeniable customer service and attention, and for their professionalism. Building this business has been the highlight of my career and it continues to build beyond my wildest imagination thanks to this incredible team we have in place.

Even more thanks to those of you who have ever taken the time out of your busy schedule to write a quick review of your experience with our Center on TripAdvisor, Yelp, SpaFinder, Google, Facebook, or anywhere at all. It is thanks to those kind words and encouraging testimonials that we find ourselves at this monumental moment.

Today, #1 in Texas. Next stop, #1 in the USA!

Our Cancellation Policy

We ask that you give 24 hours notice to change or cancel an appointment with the Marble Falls Massage Therapy Center. If you must change or cancel an appointment within 24 hours of the start time of your scheduled appointment, you will be charged 50% of the regular price to the credit card on file. If you miss the entire appointment without notice, the full price of the session will be charged to your account.

The preferred method to change or cancel an appointment is to call our Reservationist at 512-289-0219 as soon as you are made aware of a scheduling conflict. If we are unavailable please leave a voicemail. Your voicemail is timestamped to determine if a Cancellation Fee is necessary. Please do not text. Please do not reply to the automated emails our scheduling system generates.

We can usually rebook an opening if given enough notice of a cancellation. If you must cancel within 24 hours, but we are able to rebook the appointment, no Cancellation Fee will be charged.

This policy is partly in place for our staff members because they only receive compensation per service and rely on their schedule to be as accurate as possible at the start of their workday. But this policy is also in place for the benefit of our clients to emphasize the importance of prioritizing their self care.

 

We thank you for your business and look forward to working with you soon.

 

Massage Therapy and Your Protected Health Information (Our Privacy Policy Information)

The staff of the Marble Falls Massage Therapy Center is dedicated to providing top-quality service. Protecting your privacy is paramount and we have implemented procedures to safeguard the information in your files. We have installed a firewall on our computer; computerized files can only be accessed with a password; and all paperwork is kept in locked filing cabinets.

This notice describes how Protected Health Information (PHI) about you may be used and disclosed and how you can get access to this information. Please review it carefully.

The staff of the Marble Falls Massage Therapy Center gathers personal and health information from you upon your initial visit and again if it has been more than 6 months since your previous visit.
*We may provide PHI about you to health care providers, other office personnel, or third parties who are directly involved in the provision, management, or coordination of your treatment care.
*We may also disclose your PHI to any third party you designate in writing.
*We may disclose your PHI if we ever sell or transfer our practice.
*We may disclose your PHI if we believe it is necessary to prevent a serious threat to your health and safety of the health and safety of the public.
*We may disclose your PHI to a government agency if we believe you have been a victim of abuse, neglect, or domestic violence. We will make this disclosure if it is necessary to prevent serious harm to you or other potential victims as required by law.
*We may disclose your PHI to a health oversight agency for activities authorized by law.
*We may disclose your PHI as required by a court or administrative order, or under certain circumstances in response to a subpoena, discovery request or other legal process.
*We may release your PHI as necessary to comply with laws relating to Workers’ Compensation or similar programs that are established by the law to provide benefits for work-related injuries or illness without regard to fault.
*We may disclose your PHI to a HIPAA certified Business Associate who is involved in your health care.*Your PHI may be disclosed for military and veterans affairs, for national security, and intelligence activities, or for correctional activities.
*We may use or disclose your PHI when required by law.
*We may use your name, address, phone number, e-mail, and your records to contact you with appointment reminders calls, recall postcards, greeting cards, or other related information that may be of interest to you. If you are not at home to receive an appointment reminder, a message will be left on your answering machine or voicemail.

Please note your rights regarding this information:

1. You are entitled to inspect and receive copies of your records.
2. You are entitled to make a written request to amend your PHI files or put restrictions on certain uses and disclosure of PHI.
3. We accommodate any reasonable request, yet we retain the right to deny inclusion of amendments or use restrictions of your PHI.4. You have the right to disagree with the practitioner’s refusal of inclusion.
5. You have a right to receive all notices in writing.
6. You have the right to request that we do not disclose your information to specific individuals, companies, or organizations. Any restrictions should be requested in writing. We are not required to honor these requests, but once we have agreed to your restrictions, the restriction is binding on us.
7. You may complain to us or the Secretary of Health and Human Services if you feel that we have violated your privacy rights. There will be no retaliation for filing a complaint. Written comments should be addresses to our owner at our office or the Secretary for Health and Human Services, 200 Independence Ave, Room 509F, HHH Bldg, Washington DC, 20201.

Original Effective Date: May 1st, 2011. This notice remains in effect until it is replaced or amended by changes in the law.

Mobile Massage Services: FAQ

Don’t you sometimes wish you could ring a magic bell and a Massage Therapist would pop up and give you a massage anytime you wanted?

Well, science hasn’t perfected the magic massage bell just yet, however you do have a magic button on your phone! Yes, with one simple phone call, one of our expertly trained Licensed Massage Therapists could be on their way to your home or office in a flash!

 

Here’s What You Need To Know About Our Outcall Services

Q. How Far In Advance Should I Make My Appointment?
A. Although same-day appointments are often available, if you are on a tight schedule the earlier you make your appointment the more appointment times you’ll have to choose from. We do tend to book up in advance around Valentine’s Day and Spring Break.

Q. How Do I Make An Appointment For An Outcall Massage?
A. Outcall appointments must be made over the phone. Our online scheduler, which makes scheduling an appointment in our office super convenient, is not set up to accept outcall appointments at this time. For Reservations, please call 512-289-0219.

Q. What Services Are Available For An Outcall Appointment?
A. We offer 6 of our 8 Revitalizing Massage Therapies  as outcall services (Signature Swedish, Deep Tissue, Prenatal/Postnatal, Sports, Geriatric, and Reflexology).

Q. What Does An Outcall Appointment Cost?
A. We charge a flat $10 Outcall Upgrade Fee to our regular menu prices for travel within Marble Falls. For example, a 60 minute Signature Swedish Massage is $65 in our office, but as an Outcall Service the same massage is just $75.  Members with pre-paid credits are only charged the $10 Outcall Upgrade Fee at the time of service. For travel outside of Marble Falls, we charge an additional $0.50 per mile. Please have the address of the outcall handy when you call to make your appointment.

Q. Can I Pay With a Credit Card?
A. You will be asked to reserve the appointment with a credit card at the time of scheduling. We currently accept VISA, MasterCard and Discover. If you wish to use the same card for payment, your therapist can process the transaction from their cell phone and send you a digital receipt. Other forms of accepted payment include cash and personal checks.

Q. What Is Included In An Outcall Massage?
A. Everything you see in our office can be set up in your home. We bring our portable, heated massage tables, fresh linens, relaxing music, and aromatic massage oils (or non-aromatic if that is your preference).

Q. How Far Do You Travel For Outcall Appointments?
A. We currently travel to homes and offices in Marble Falls, Horseshoe Bay, Cottonwood Shores, Sunrise Beach, Kingsland, Granite Shoals, and Burnet.

Q. How Long Does An Outcall Session Take To Set Up/Break Down?
A. Because we have been doing outcall sessions for so many years, we have got this set up/break down thing down to a science! A single therapist can be ready in as little as 5 minutes once the treatment area is selected. Two or three therapists (for larger groups) can be ready in as little as 15 minutes. After your massage, our team will have everything packed up just as quickly.

Q. Speaking of Groups . . . How Does That Work?
A. We love, love, love bringing the Spa to groups in the area! Reunions, bachellorette parties, or just because! Before calling Reservations, it is best to determine the number of people in your group that would like to get a massage and whether each person would like a 30 minute, 60 minute, or 90 minute session. Please advise everyone in your group of our Cancellation Policy.

Q. I Wonder If I Have Enough Space To Have a Massage In My Home…
A. Chances are you do! We’ve set up our tables in living rooms, spare bedrooms, and patios of all shapes and sizes across the Hill Country. If we have to rearrange any furniture during set up, everything will be like returned before we leave.

Q. What Should I Do To Prepare My Home For an Outcall Massage?
A. Very little! We provide all the equipment and all the set up. For the most relaxing experience, we recommend making arrangements to limit distractions, such as pets and children, during the time of your session.

Q. What Am I Waiting For? This Sounds Awesome!
A. We have no idea what you are waiting for. It is totally awesome. Call Reservations at 512-289-0219 ASAP! 🙂

After an Accident: Massage Can Help

After an accident, it’s natural to feel pain. 

Relieve pain naturally with Medical Massage Therapy.

Medical Massage   More Than A Massage

  Wreck Relief is a special program here at the Marble Falls Massage Therapy Center. Therapists involved in this program are experts in their field with an advanced understanding of how the  human body functions and, more importantly, how the human body reacts to external trauma. Massage Therapy has the unique ability to treat the external and internal stressors that result from an automobile accident simultaneously. Manipulating the soft tissues of the body not only improves the health and function of muscles, it also encourages the release of natural endorphins that can provide relief well after the massage has ended.
Benefits of Massage Therapy:
Alleviate low-back pain and enhance range of motion and flexibility.
Improve immune function by stimulating the lymphatic system.
Exercise and stretch weak, tight, or atrophied muscles.
Decrease chronic pain.
Lessen depression and anxiety, resulting in improved mood.
Relieve migraine pain.
Reduce post-surgery adhesions and swelling.
Reduce muscle spams and cramping.
Relieve sore, tired, overused, and injured muscles.
Release endorphins– the body’s natural painkillers.
Improve body-mind awareness– allowing patients to take charge of their recovery.
Personal Injury Protection (PIP)

What many car accident victims don’t know is that their auto insurance will cover the costs of therapeutic massage for injuries sustained in an accident. It’s called Personal Injury Protection (PIP) and it is automatically included with an insurance policy issued in Texas (unless you waived it in writing). If you were injured in an auto accident, even if it was your fault, you are eligible to receive massage treatments until your symptoms are relieved.
Time to Heal
Ask your Doctor if Massage Therapy is right for your recovery plan. Then, give us a call to schedule a consultation 512-289-0219.
Hot Stone Massage

Mind over Mercury: Hot Stone Massage Melts the Winter Blues Away!

As someone who deals with occasional  bouts of depression, I know first hand how it can totally affect your day-to-day life. The World Health Organization (WHO) reports that over 350 million people, globally, deal with varying levels of depression. It affects every age group, every race, in all corners of the Earth. But did you know that fewer than half of those affected seek any form of treatment? I’m sure there are many reasons for this, in part due to the social stigma around seemingly any mental health issue, but maybe also because some treatments come with negative side effects, or require our precious time, energy, and dollars in various medical offices, and we have other things we’d simply rather be doing. So we wait, and wait, and wait.

Regular Massage Therapy Treatments are Clinically Proven to Help!

Check out this excerpt from article by Prevention Magazine:
“A review of more than a dozen massage studies conducted by the Touch Research Institute at the University of Miami School of Medicine concludes that massage therapy relieves depression and anxiety by affecting the body’s biochemistry. In a series of studies including about 500 men, women, and children with depression or stress problems, researchers measured the stress hormone cortisol in participants before and immediately after massage and found that the therapy lowered levels by up to 53%. (Cortisol can drive up blood pressure and blood sugar levels and suppress the immune system.) Massage also increased serotonin and dopamine, neurotransmitters that help reduce depression.”

Have you been feeling a bit “Blah” lately?  It could be related to the changing weather!

Seasonal affective disorder (also called SAD) is a type of depression that occurs at the same time every year. If you’re like most people with seasonal affective disorder, your symptoms start in the fall and may continue into the winter months, sapping your energy and making you feel moody. – Mayo Clinic

We want to see everyone in high spirits this Winter! If you are suffering from SAD, chronic stress, anxiety, depression, or physical aches and pains please give our office a call to see if Massage Therapy can help you have a Happier, Healthier Holiday season. 🙂

*You should always seek the guidance of a licensed physician for a firm diagnosis and treatment plan if you suspect you or a loved one may have depression. Massage Therapy should always be considered a piece to your puzzle of treatment options not the end-all-be-all solution.